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The Massachusetts Bay Transportation Authority (MBTA) is committed to providing quality public transportation to all travelers. THE RIDE is our Paratransit program, which provides door-to-door transportation to eligible people, like yourself, who cannot use public transit (subways, buses and trains), all or some of the time, because of a physical, cognitive or mental disability. THE RIDE is administered by the MBTA's Office for Transportation Access (OTA), and operated in compliance with the federal Americans with Disabilities Act (ADA). It is a shared-ride service. This means you should expect to be traveling with other customers who are going in the same general direction. Normally, a trip's duration will be an hour or less, and is based on distance and others who are traveling. Occasionally drivers may be diverted because another customer missed her/his return pick-up. These unforeseeable events and others, such as inclement weather and traffic congestion, may increase your travel time. THE RIDE is also available to ADA certified out-of-area and/or out-of-state visitors with prior arrangement.
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Our Service Area
| Boston |
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Southwest |
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| Allston |
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Canton |
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| Back Bay |
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Dedham |
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| Beacon Hill |
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Dover |
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| Brighton |
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Framingham |
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| Charlestown |
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Medfield |
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| Chinatown |
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Natick |
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| Dorchester |
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Needham |
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| Downtown Boston |
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Norwood |
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| East Boston |
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Sharon |
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| Fenway |
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Walpole |
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| Hyde Park |
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Wellesley |
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| Jamaica Plain |
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Westwood |
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| Mattapan |
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| North End |
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| Roslindale |
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| Roxbury |
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| South Boston |
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| South End |
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| West Roxbury |
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